• Support Plans

    Offering Plain and Simple I.T. Support

    Thought Process

Through regular computer and server maintenance, our IT Services and Support packages help to keep your business up and running – increasing the productivity and profitability of your business.

By partnering with The IT Dept as your Managed Service Provider for all thing techie, we reduce the time you spend worrying about your computers, so you can increase the time you spend working on your business.

Just as regular maintenance of your car helps to prevent sudden failure, the same is true of computers, and especially servers.

The IT Dept offers your business a selection of support agreements:

  • Gold On Site Package
  • Silver Remote
  • Bronze PAYG

All support agreements are available on a regular schedule for site visits, or as needed on demand. If contracts aren’t your thing, then choose to pay as you go while only being charged for the time you use.

Whichever type of support you choose you can be sure of our total commitment to keeping your IT systems working at optimum performance to reduce your computer concerns.

The benefit of a having The IT Dept as your managed provider is the additional bonus of our monitoring platform, security patches and operating system maintenance.

Which Support Plan will you choose?

  • PAYG
  • For casual support, this is perfect to “test the waters” before committing to better rates of a regular plan
  • Remote Assistance
  • Telephone Support
  • On-Site Visits
  • Client Portal Access
  • Remote Support
  • Suitable For Smaller Businesses (up to 5 PCs). Includes Everything PAYG has PLUS:
  • Unlimited Remote Support Calls
  • Unlimited Telephone Support
  • On-Site Visits Available
  • Asset Management, OS Patching and Security Updates
  • Premium On Site Support
  • For Smaller Businesses (up to 5 PCs). Features Everything in Silver Remote PLUS:
  • Priority Response SLA
  • Regular On-Site Visits
  • Non-Contract Hours at Preferential Rates
  • IT Strategy Consultations

Join us to have your very own IT Dept

Hit the IT button!

Or call us now on 01257 429 216

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